FAQ

 

Delivery areas

We are based in Australia and ship to all international locations. There may be a handful we can’t get to so please check when you put in your address.

Delivery costs

Costs will be calculated at checkout.

Delivery timing

Australia - within 2 - 4 days

International (excluding Australia) - 6+ days depending on your location.

Custom fees

International orders may be subject to taxes, customs, duties and fees based on the destination country and the item(s) ordered. Applicable duties and taxes will not be collected at the time of check out and are the customer’s responsibility.

Order preparation

Your order will be prepared within 2 - 5 business days, with shipping timings commencing following this.

Exchange and refunds

We offer an exchange or refund within 14 days of delivery, the goods just need to be return unused and in their original condition and packaging. All shipping costs are at the cost of the customer. Email info@caimworrybeads.com for assistance.